Our core aim is to focus on the individual experiencing workplace difficulties and seek the best outcome.
Our direction and behaviours are underpinned by a clear vision and a set of core values:
Everyone has a voice
Everyone has a voice, so we listen and encourage openness. We value all views and opinions, we welcome discussion and we treat people as we, ourselves, would want to be treated – with respect and patience.
Take pride in what you do
Whatever the task in hand, everybody can and should take pride in a job well done – a job undertaken with care and done to the best of our abilities.
Bring better to life
we are all about believing we can do better. Asking questions, thinking differently, seeking solutions and creating ideas to support our customers and adding value.
Do the right thing
Doing the right thing means not accepting ‘that will do’, and not walking by when you could make a positive difference. The right thing also means the safe thing and sustainable thing.